What type of packaging do your treats come in?
Please see our SP Container & Label Dimensions Handout (above) for standard packaging and labeling. The handout also lists any alternative packaging a product may be placed in. Additional fees apply for custom packaging. You are also welcome to provide your own packaging for us to fill. Please call to discuss logistics and pricing.
Is Private Labeling included in the cost of the product?
Yes, all labeling is included in the product’s listed price. Additional charges will apply if the product is requested to come in custom packaging. Please see our SP Container & Label Dimensions Handout (above) for standard packaging for each product as well as additional packaging options we offer.
What is the minimum order to receive private labels?
The minimum quantity for private labeling is only a case of 12! All 12 units must be the same product and the same size in order to be considered a case and case pricing is listed for each item in our store.
Can you help us with designing our labels?
Yes, Sittin Pretty has standard templates you can choose from. These templates still offer customization (colors, fonts, etc) to ensure the customer’s individuality. Please see our Private Label Templates Handout for additional information.
Can we design our own labels?
You are welcome to design your own labels. Please see our Private Label Handout (above) for additional information and guidelines. All labels are printed on white gloss paper and are rectangular. Custom shapes are not available at this time. Please see the SP Container & Label Dimensions Handout for your product's label dimensions.
You are also welcome to provide your own labels if a more customized look is desired. Please call to discuss logistics and pricing.
You are also welcome to provide your own labels if a more customized look is desired. Please call to discuss logistics and pricing.
What is the lead time for our first order?
Lead time varies greatly depending on products and quantities ordered. Sittin Pretty makes all treats to order, which slows down production but ensures our customers receive the freshest product. On average, a 200lb batch of treats takes 3 days to finish baking. Meaty Sticks, Turkey Sticks and Salmon Balls are our best selling products, which means we are constantly making batches of these treats. Lead time also varies depending on the label creation time. If you are using one of our templates (just name/logo and contact info added) or sending in a finalized label, this process only takes 1-2 business days. If you are looking to customize one of our private label templates, label designs will be submitted to the customer and any changes requested will be performed. Depending on the intricacy of the design idea requested, the label designing process can take anywhere from 1-2 days to a couple weeks before the best label is chosen. Final proofs will always be submitted for customer authorization or additional change requests. Once a final label is agreed upon, the order will be filled the same as standard Sittin Pretty orders. Because we will have the label design saved, the customer’s next order will be completed much more quickly.
I have packaging and labels I want to apply myself, can I just buy the product in bulk?
Yes, please contact us for up to date pricing.